Why Are There No Recordings in the Arlo Library?

Why Are There No Recordings in the Arlo Library?
  • by Super Admin
  • 23 January, 2026
  • 4

There are no recordings in the Arlo library, which is typically caused by an expired or inactive Arlo Secure subscription, wrong motion settings mode options, and camera network issues. Modern Arlo cameras need a paid plan to store cloud-based recordings. Other common reasons include installed filters hiding recordings, incorrect activity zones, or the need for a device restart. 

In this article you are going to learn about: 

  • Step-by-Step to Fix No Recordings in Arlo Library 
  • When Recordings Cannot Be Recovered & What to Do Next
  • Conclusion 
  • FAQs 

Step-by-Step to Fix No Recordings in Arlo Library 

There are no recordings in the Arlo library because of its expired membership, disabled modes and rules, or camera internet connection issues. To fix this and also verify your Arlo Secure plan, ensure the camera is armed, check filters, and reset the device to restore its normal operation. Here are some step-by-step processes to fix no recording in the Arlo library:

Step 1 – Go to the app and check the subscription. 

  • Go to the Arlo app my.arlo.com 
  • On to the setting and select a membership option. 
  • Verify that your cameras are listed under an active and paid plan and not under an unpaid plan. 

Step 2. Verify the rules and modes 

  • Go and select a mode tab and ensure that the system is not set to 'disarmed'.
  • Choose your camera and verify the rules to set a video recording, not only send a notification. 

Step 3. Verify the filter settings 

  • Go and open the feed 
  • Then click on the filter icons
  • Verify that all events and types are checked. 

Step 4. Reset the camera

  • In a wire-free camera, remove the battery for 40-60 seconds, then reinsert the battery. 
  • In the wire camera, unplugged the camera at least 1 minutes and then plugged in. 
  • Go to the app and select the setting gear and select the restart. 

Step 5. Verify the camera connection  

  • Verify that the camera is online and placed nearby the internet/wifi connections. 

Step 6. Adjust the motion detection  

  • Ensure that the sensitivity is not set too low by going to Device Settings > Motion Detection and boosting the percentage.

Step 7. Log out and log in. 

  • Log out of the account completely from your device, and after that, log in to your account and refresh the data. 

When Recordings Cannot Be Recovered 

The original data is overwritten if you continue to record or save files to the same phone or SD card after the deletion. These are some crucial points: if there are no recordings in the Arlo library, they cannot be recovered. 

  • Clear Trash and Bin: If you clear the "Recently Deleted" or "Trash" folder in apps like Google Photos, Files by Google, or Google Drive storage.
  • Expired Cloud Maintenance: For services like Zoom or cloud backups, recordings are usually permanently deleted after a 30-day maintenance period.
  • Physical Destroying: Damage to the storage device by water, breaking, or a damaged memory card.
  • Formatted Devices: While sometimes recoverable, formatting a device and immediately filling it with new data makes recovery impossible. 

Conclusion 

no recordings in the Arlo library, which is typically caused by an expired or inactive Arlo Secure subscription, wrong motion settings mode options, and camera network issues. Modern Arlo cameras need a paid plan to store cloud-based recordings. The Arlo library is empty even though my camera is on. This generally happens because if your recording settings are turned off, the camera has lost the internet connection, and your subscriptions have expired. 

 

FAQs 

1. Why is my Arlo Library empty even though my camera is on?

The Arlo library is empty even though my camera is on. This generally happens because if your recording settings are turned off, the camera has lost the internet connection, and your subscriptions have expired. 

2. Do I need an Arlo subscription to see recordings?

Yes, to see recordings, you need an Arlo subscription because most of the Arlo cameras need an active subscription to save and view recordings in the library. 

3. Can I recover deleted or missing Arlo recordings?

No, once your Arlo recordings are deleted or missing, you cannot recover deleted or missing Arlo recordings because once a recording is removed after a subscription ends, it cannot be recovered.

4. Why do I get motion alerts but no recordings?

You get motion alerts but no recording, and this could happen because if the recording rules are disabled, the camera is in disarmed mode. Or there’s a syncing issue with the app.

Frequently Asked Questions

No FAQs Available.