At Qnaro, we prioritise your privacy. This Privacy Policy summarises how we collect, use, and protect your personal data when you visit our website or use our services. By visiting or using our website, you agree to the terms mentioned below.

Personal Information We Collect

When you visit our website, we may collect specific personal details such as your name, email address, phone number, billing details, and payment information whenever you make a purchase. Additionally, we may collect non-identifiable data such as IP address, browser type, device information, and browsing behaviour to assist us in improving your user experience.

How We Use Your Personal Information

We use the collected information to:

  • Process your orders and deliver antivirus or security solutions.
  • Provide client support and respond to inquiries.
  • Improve our website performance, products, and services.
  • Prevent fraudulent activity and enhance safety measures.

Communicate With You

We may use your personal information to communicate with you about orders, updates, promotional offers, newsletters, or significant policy changes. You can opt out of marketing communications at any time by following the unsubscribe instructions mentioned in our emails.

Sharing Your Personal Information

We respect your privacy and will never sell your details. However, we may share your data with trusted third-party service providers such as payment processors, shipping companies, or software dealers to fulfil orders and provide services. In adherence with applicable laws, we may also disclose information if needed for legal or safety reasons.

Behavioural Advertising

Like many online businesses, we use cookies and tracking technologies to understand your browsing behaviour. This helps us deliver personalised ads and relevant product recommendations. You can control or disable cookies through your browser settings, though this may affect certain website functionalities.

Your Rights

Depending on your location, you may have certain rights regarding your confidential information, including

  • The right to access the personal data we hold about you.
  • The right to request modifications or updates.
  • The right to request deletion of your data, subject to legal or contractual obligations.
  • The right to opt out of targeted promotion.

To claim these rights, please contact us at the support email address provided on our website.

Data Retention

We will keep your personal information only for as long as necessary to fulfil the objectives mentioned in this policy, comply with legal duties, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete it.

Changes to This Policy

We update this Privacy Policy from time to time to reflect changes in our procedures, services, or legal requirements. Updates will be posted on this page, and continued use of our services after changes are made represents your acceptance.